MEND SUPPORT
Help and Support
How do I start matching?
Create an account with your email and password, confirm that you are at least 18, complete your profile and choose your preferences. MEND then looks for one compatible connection. It does not show a public candidate list.
What can I send in chat?
Chat supports text, photos you select and voice messages you choose to record. Photo and microphone access is requested only when you use the relevant feature.
How do I report or block someone?
Open the action menu from the relationship or message view, then choose Report or Block. Blocking immediately prevents further communication and ends the connection. Report details are used only to review the reported issue.
How do I delete my account?
Open Me, enter Settings, choose Delete account permanently and confirm. Deletion begins immediately, signs you out and cannot be reversed. Limited records may remain only when required by law or needed for disputes and payment reconciliation.
What if purchased diamonds do not appear?
Wait for the App Store purchase status to finish, then reopen the Diamonds page. If the balance is still incorrect, contact support with the product, App Store transaction reference and approximate purchase time. Never send your password or full payment-card information.